Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 30, 2021 at 9:09 am #1308053
    buzzzdigital

    Dear support team, your assistance would be greatly appreciated.

    I am not able to log in to the admin panel and the following error message appears:

    Warning: Creating default object from empty value in /home/customer/www/s-c.co.il/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/s-c.co.il/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28) in /home/customer/www/s-c.co.il/public_html/wp-includes/pluggable.php on line 1296

    The same error message appears at the header of the front end of the website..

    Please advise. Thank you.

    July 1, 2021 at 3:09 am #1308217
    lhenryp1

    I’m having the exact same issue.

    July 1, 2021 at 10:41 am #1308286
    Ismael

    Hi,

    Thank you for the inquiry.

    We tried to access the server via FTP but the login account seems to be invalid. Please check the info carefully or provide another account. Did you modify the layer slider shortcode in the child theme?

    Best regards,
    Ismael

    July 1, 2021 at 2:21 pm #1308326
    buzzzdigital
    This reply has been marked as private.
    July 3, 2021 at 11:41 pm #1308610
    Mike

    Hi,
    Thank you for your patience, I see that you are using Enfold vVersion: 4.6.3.1
    Please update the theme via FTP to v4.8.3
    The easiest and safest way to do this is to download the newest version from your Theme Forest account and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    July 15, 2021 at 10:47 pm #1310329
    jrs76

    I did this and it is still not working. I still can’t login to the admin area. I uploaded the newest version of Enfold through my FTP program and I still get the same error. Any other ideas to fix this?

    July 16, 2021 at 2:14 am #1310336
    jrs76

    Never mind. I got it fixed. I cleared the dynamic cache, and I manually changed the theme in the database. I’m not sure which one did the trick, but I can login to the admin area now.

    July 16, 2021 at 12:03 pm #1310389
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Unable to log in to the admin panel’ is closed to new replies.