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  • #1307211

    Hi, the mobile menu won’t fly open when clicked on mobile. I deactivated all plugins to see if that would fix it, but it did not. The latest version of the theme is on the website.

    #1307262

    Hi Andrew,

    Can you try to disable Javascript file merging and compression in Enfold > Performance?
    If that does not help, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1308393

    THAT WORKED!!! Thanks!

    #1308409

    Hi,

    Did you need additional help, with this topic or shall we close?

    Best regards,
    Jordan Shannon

    #1308542

    We’re all set!

    #1308628

    Hi,

    Thanks for letting us know. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Mobile Menu Not Working – Won't Open’ is closed to new replies.