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  • June 19, 2021 at 10:31 pm #1306537
    sambalay

    Hi,
    I tried importing demo from the Demo Import section – it says “Download of the files didn’t work”.

    I downloaded xml too – but I can’t seem to find where to import the xml.

    Can you guys please help with either of the these things. I need construction demo uploaded.

    Thanks!!

    June 20, 2021 at 10:11 pm #1306621
    Mike

    Hey sambalay,
    Thank you for your patience and for the login, to import the xml file you would use the WordPress > Tools > Import > WordPress
    2021-06-20_019.jpg
    But I see that your server doesn’t have the PHP ZipArchive Extension activated please activate this, I also see that you are using PHP v7.4.16, some users on some hosts have noted that downgrading your PHP version to 7.0 or the lowest 7.x you can go solves the import issue, mostly GoDaddy. Please try resetting your site with the WP Reset plugin, especially after a failed import, and try importing again.
    If this fails please leave the PHP downgraded and include FTP access and I can try a manual import.

    Best regards,
    Mike

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