Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 2, 2021 at 1:37 pm #1303583
    zerodotnine

    Hi

    When I update my version of php to 7.4 the Enfold theme breaks with a critical error

    Wordpress version 5.7.2
    Enfold version 4.8.3

    No plugins causing the issue, I have deactivated all
    Al file merging in performance are turned off

    I’ve switched to Twenty Twenty theme on php 7.4 and this functions correctly, switch back to enfold and receive the critical error…

    Any help is much appreciated!

    Jon

    June 2, 2021 at 2:18 pm #1303596
    Yigit

    Hi Jon,

    Thanks for contacting us!

    Enfold 4.8.3 is compatible with PHP version up to 8.0. Could you please post WP admin and FTP logins here privately and then upgrade PHP version so we can see the issue?

    Regards,
    Yigit

    June 2, 2021 at 2:26 pm #1303598
    zerodotnine
    This reply has been marked as private.
    June 2, 2021 at 2:34 pm #1303601
    Yigit

    Hi,

    Thanks!

    I logged in to your account however I am not sure how could I change PHP version. Could you please point it out? :)

    Best regards,
    Yigit

    June 2, 2021 at 2:35 pm #1303603
    zerodotnine
    This reply has been marked as private.
    June 2, 2021 at 2:53 pm #1303607
    Yigit

    Hi,

    cPanel logins do not work there. Could you please check them once again?

    Best regards,
    Yigit

    June 2, 2021 at 3:43 pm #1303623
    zerodotnine
    This reply has been marked as private.
    June 2, 2021 at 3:49 pm #1303626
    Yigit

    Hey,

    Thanks, did not see it there :)

    Issue was related to memory limit. I added following to wp-config.php file to increase to 256M and that helped
    define('WP_MEMORY_LIMIT', '256M');

    Please review your website :)

    Best regards,
    Yigit

    June 2, 2021 at 3:59 pm #1303627
    zerodotnine

    Amazing, thank you!

    Site is now working great!

    Have an awesome day

    June 2, 2021 at 4:01 pm #1303628
    Yigit

    Hi,

    You are welcome! Always happy to help!

    Thanks! Let us know if you have any other questions and you too have an awesome day :)

    Best regards,
    Yigit

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Viewing 10 posts - 1 through 10 (of 10 total)
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