Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1302951

    Hi,
    I have a video as section background in my homepage, everything works except the autoplay.
    I tried this solution https://kriesi.at/support/topic/video-autoplay-4/ without success.
    What can I do?

    #1303211

    Hey,

    Thanks for contacting us!

    Could you please switch user role to administrator? :)

    Best regards,
    Yigit

    #1303214

    Of course, sorry! Done!

    #1303216

    Hey,

    Thanks! However I cannot see a section with a background video on your homepage. I just see a video element and that autoplays on my end. Am I missing something? :)

    Regards,
    Yigit

    #1303228

    🤦🏻‍♀️ really sorry, I got confused with all the modifications I tried. You are right there is only the video element actually… but when I go to page preview I always have to click to play

    #1303571

    Hi,

    I tried previewing however even then video autoplays on my end. I attached a screenshot in private content field.

    Which browser are you using?

    Best regards,
    Yigit

    #1303591

    I believe you 😅 sorry for waisting your time.. I use chrome

    #1303597

    Hi,

    No worries at all!
    I could reproduce the issue on Chrome but it works on preview when I refresh the page.
    To be honest I am not really sure why it does not work in preview without refreshing as there is no error or warning in console but since it works on the actual page maybe you would not mind clicking the button on preview? :)

    Best regards,
    Yigit

    #1304197

    just a little update in order to close this ticket… :D
    …I’ve just moved the website from the staging to public and the autoplay works!

    Thanks for all your help, and patience! :D

    Best regards
    Valeria

    #1304264

    Hi,

    Thanks for the update, Valeria! Glad it is working :)

    Let us know if you have any other questions and enjoy your weekend!

    Best regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘autoplay’ is closed to new replies.