Hi,
I have a video as section background in my homepage, everything works except the autoplay.
I tried this solution https://kriesi.at/support/topic/video-autoplay-4/ without success.
What can I do?
Hey,
Thanks for contacting us!
Could you please switch user role to administrator? :)
Best regards,
Yigit
Of course, sorry! Done!
Hey,
Thanks! However I cannot see a section with a background video on your homepage. I just see a video element and that autoplays on my end. Am I missing something? :)
Regards,
Yigit
🤦🏻♀️ really sorry, I got confused with all the modifications I tried. You are right there is only the video element actually… but when I go to page preview I always have to click to play
Hi,
I tried previewing however even then video autoplays on my end. I attached a screenshot in private content field.
Which browser are you using?
Best regards,
Yigit
I believe you 😅 sorry for waisting your time.. I use chrome
Hi,
No worries at all!
I could reproduce the issue on Chrome but it works on preview when I refresh the page.
To be honest I am not really sure why it does not work in preview without refreshing as there is no error or warning in console but since it works on the actual page maybe you would not mind clicking the button on preview? :)
Best regards,
Yigit
just a little update in order to close this ticket… :D
…I’ve just moved the website from the staging to public and the autoplay works!
Thanks for all your help, and patience! :D
Best regards
Valeria