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  • May 18, 2021 at 10:21 am #1300925
    AlpseeDesign

    Hi Kriesi,
    we implemented theme and plug in updates last week and apparently the contact form has not been working properly since then.

    Please can you hae a look, it’s quite urgent from our client’s side so I am providing you with an admin account below.

    The contact form is on the Kontakt page. You just need to scroll down a lot (hidden because it’s not functioning).

    Thanks and best regards!
    Meike

    • This topic was modified 3 years, 6 months ago by AlpseeDesign.
    May 18, 2021 at 4:06 pm #1301030
    Nikko

    Hey AlpseeDesign,

    Thanks for giving us admin access, I tried to test it as well but it does not work anymore.
    It seems the default PHP mailer (used by default in WordPress) is not working any longer.
    I would suggest using WP Mail SMTP plugin then try to use other SMTP options since the default one doesn’t work: https://wpforms.com/how-to-fix-wordpress-contact-form-not-sending-email-issue/
    Hope this helps.

    Best regards,
    Nikko

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