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  • #1300801

    Hello,

    I’m getting an error that says cancelled in the waterfall part of gmetrix along with other page speed tools.

    The error is with this file: I’ve left out my domain name at the beginning of it. This same file as woff is loading as well just fine. So this is a duplicate and causing lots of additional time in site speed. Can’t figure out what to do to fix this.

    /wp-content/uploads/avia_fonts/Flaticon/Flaticon.woff2

    #1300835

    Hi wpcupid,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1300843

    Okay, I have provided the details needed for you guys to take a look and access.

    #1300932

    Hi wpcupid,

    This is fixed.
    Please review your site.

    Best regards,
    Nikko

    #1303868

    All is good now. Thank you so much!

    #1303910

    Hi wpcupid,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Flaticon Server Error | Error Shows Cancelled’ is closed to new replies.