Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • May 17, 2021 at 2:37 pm #1300757
    Christian
    Guest

    Sehr geehrte Damen und Herren,

    habe eine Webseite eines Kunden von einem anderen Internetdienstleister übernommen.

    Der im Theme hinterlegte Key ist:

    In Eurer Supportmaske wird er als nicht gültig angezeigt.
    Im Theme schon.

    Habe Bilder in die Webseite eingefügt.
    Hier ein Beispiel.

    Support

    Können Sie mir bitte mitteilen, warum dieses 1. Bild so unscharf sind?

    Vielen Dank und schönen Gruß

    Christian Kloft

    • This topic was modified 4 years, 6 months ago by Yigit. Reason: moved the key to private content field
    May 17, 2021 at 5:17 pm #1300782
    Yigit

    Hey Christian,

    Thanks for contacting us!

    1- It seems like you have changed your key however have not verified it. Please go to Enfold theme options > Theme Update tab and click “Check the private token” button. After verification you should receive the update :)

    2- You have apparently attached your background image in 300x200px size, that is why it is blurry. Please edit your section and choose to display it in fullsize instead – https://imgur.com/a/jDCbzoL
    If you are unable to change the size of the image when choosing background image, that might be related to the older version of the them you are using. Updating the theme to the latest version would fix that issue.

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.