Viewing 13 posts - 1 through 13 (of 13 total)
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  • May 9, 2021 at 10:24 am #1299161
    hanskap

    Hello Support,

    What can i do about this?

    https://prnt.sc/12poxy5

    This is the whole time and i dont know wat to do about it?

    Can you help me out on this?

    Hope to hear.
    Regards Hans Kapteijn

    May 10, 2021 at 5:31 am #1299230
    Nikko

    Hi Hans Kapteijn,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    May 10, 2021 at 8:39 am #1299291
    hanskap

    Hello Nikko,

    thx for help just now im restoring my backup so it wont work to make credentials now.
    I will do it later because restoring is working now.

    So i will do it later.

    Thx again.

    Regards Hans

    May 10, 2021 at 10:31 am #1299300
    Nikko

    Hi Hans,

    Sure :)
    We’ll wait for it.

    Best regards,
    Nikko

    May 10, 2021 at 4:21 pm #1299414
    hanskap

    Hi Nikko,

    Can i take you name as user name?

    Regards Hans

    May 10, 2021 at 4:26 pm #1299421
    Nikko

    Hi hanskap,

    Yes or you can use the name in private content.

    Best regards,
    Nikko

    May 10, 2021 at 4:28 pm #1299424
    hanskap

    Hi Nikko,

    Below are the credentials. i hope you can solve my problem.

    Regards Hans

    May 10, 2021 at 4:40 pm #1299431
    Nikko

    Hi Hans,

    Thanks for giving us admin access.
    I have checked some of the pages but I could not find the issue.
    The screenshot from my end is posted in private content.
    Can you give us the link to the specific page that has this issue?

    Best regards,
    Nikko

    May 10, 2021 at 6:00 pm #1299463
    hanskap

    Hi Nikko,

    Problem is i get this now and then.

    https://prnt.sc/12rmwdi
    So sometimes it works and sometimes not.

    And that not ok when you wanna build a website.

    It says that i have content that is like html and that its not working because of that.
    but i just copy paste things nothing strange.
    So it dont understand what is going wrong.
    Hope to hear.
    Regards Hans

    https://prnt.sc/12rnhln

    • This reply was modified 3 years, 10 months ago by hanskap.
    May 10, 2021 at 10:00 pm #1299494
    hanskap

    Hi Nikko,
    Hi sorry to bother you again but where can i get rid of this text.

    powered by Enfold WordPress Theme?

    Hope to hear
    Regards Hans

    May 11, 2021 at 5:31 am #1299539
    Jordan Shannon

    Hi,

    Go to Enfold > Footer > Copyright > Insert [nolink].

    You can also edit the footer.php manually, find this code

    $kriesi_at_backlink = apply_filters(“kriesi_backlink”, ” – Enfold Theme by Kriesi“);

    Best regards,
    Jordan Shannon

    May 11, 2021 at 10:01 am #1299624
    hanskap

    Hi Jordan,

    I dont think i see the link?

    I has to be in the footer?
    I cant find it there or is it in the wigdets i dont know where is should find that code?

    Hope to hear.
    Regards Hans Kapteijn

    May 11, 2021 at 3:35 pm #1299703
    Jordan Shannon

    Hi,

    You don’t see the “Footer” link on the Enfold Options page?

    Best regards,
    Jordan Shannon

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