Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 5, 2021 at 5:38 am #1298422
    Violet
    Guest

    Hi,

    I purchased the Enfold theme from you in 2017.
    I would like to get the updated version it as certain features are glitchy.

    Does the $41.13 for 6 months of renewed support include the updated version of the theme?

    Thanks,

    May 5, 2021 at 11:17 am #1298495
    Yigit

    Hey Violet,

    Thanks for contacting us!

    If you have access to ThemeForest account you used when you purchased the theme back in 2017, you can simply login on that account and go to Downloads page to download the latest version of the theme. You can extend the support if you are going to need technical support by us :)

    I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!

    Regards,
    Yigit

    May 6, 2021 at 5:10 am #1298708
    Violet
    Guest

    Thank you!

    I have downloaded the zip file. How do I upload it? Do I need to delete the current version?

    May 6, 2021 at 7:14 am #1298716
    Violet
    Guest

    Don’t worry. I figured it out. Thanks again!

    May 6, 2021 at 10:23 am #1298740
    Yigit

    Hi,

    Glad you figured it out!

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 5 posts - 1 through 5 (of 5 total)
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