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  • May 1, 2021 at 5:37 pm #1297727
    Lawrence8

    Hi everyone, I please need some help.

    I would like to run the layerslider6 – Slidername “Mobile Frontpage View” on mobile view on

    Normally it works on other subpages, but in front-page it doesn’t show up at all. Can someone help?

    Best Regards

    May 1, 2021 at 11:23 pm #1297747
    Lawrence8

    Can someone help pls?

    May 3, 2021 at 5:49 am #1297855
    Nikko

    Hi Lawrence8,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    May 3, 2021 at 1:58 pm #1297998
    Lawrence8
    This reply has been marked as private.
    May 4, 2021 at 2:42 pm #1298286
    Yigit

    Hi,

    You were hiding your slider on mobile with your existing code. I went to Appearance > Customizer > Additional CSS, commented out your code and added following

    @media only screen and (min-width: 768px) { 
	#layer_slider_1{display:none;}
}

    Please review your website :)

    Best regards,
    Yigit

    May 12, 2021 at 2:45 pm #1299937
    Lawrence8

    Hi, I’m so sorry, that I couldn’t reply earlier,

    @Yigit    , thank you so much for your help, awesome. It works.

    There is still one thing which is still a little strange. There is a fallback image, which I cannot locate. Sometimes it pops up, as soon as Layerslider doesn’t load up fully.
    I’ll send you a screenshot with a hosting Link

    IMG-2015

    Can you help me again?

    Thank you so much
    Best Regards

    May 12, 2021 at 3:06 pm #1299939
    Yigit

    Hi,

    I can see it on mobile however could not locate it on my computer. Could you please post temporary admin logins once again so we look into it? :)

    Regards,
    Yigit

    May 12, 2021 at 3:10 pm #1299942
    Lawrence8

    Hi,
    Of Course ;-)

    May 12, 2021 at 3:26 pm #1299947
    Yigit

    Hi,

    Only section using that background was Contact section. I removed the background image, updated the page, set it once again and update once more and that helped.

    Please review your website :)

    Regards,
    Yigit

    May 12, 2021 at 3:36 pm #1299949
    Lawrence8

    Hi, thank you so much!!! You’re awesome really.

    Can I set my own fallback image? Or is this just possible to use in layer slider?
    Due to my research, iPhones for example if they fall into “energy save mode”, they disable all heavy slider functions in the web browser…

    best regards and thank you

    Lawrence

    May 13, 2021 at 11:04 am #1300104
    Yigit

    Hi Lawrence,

    You are welcome!

    Could you please go to LayerSlider WP, edit your slider and go to Slider Settings > Appearance and set your fallback image as background image and check if that helps? :)

    Best regards,
    Yigit

    May 13, 2021 at 5:33 pm #1300183
    Lawrence8

    Hi Yigit,

    I’ve tired, but still it doesn’t work, or a different Background appears again.

    Did I made something wrong?

    Best Regards

    Lawrence

    May 19, 2021 at 1:20 pm #1301193
    Mike

    Hi,
    Thank you for your patience and thanks for the link to your site, I don’t have an iPhone but I checked your site by emulating a mobile device in a Chrome browser and found that the slider Mobile Frontpage View shows, although it has white space above and below the image because it is not set to “cover” but I believe that you are only testing with this image. I don’t see any other “fallback” image so I’m not sure if I’m seeing what you are intending, please advise.

    Best regards,
    Mike

    May 19, 2021 at 11:17 pm #1301251
    Lawrence8

    Hello Mike,

    Thank you very much for your reply,
    I’ve set a test Fallback image to the background. Still before any fallback image is appearing, there is still a image coming up which I can’t locate and don’t know where to modify it. I will send you a link from a screenshot, which I’ve made.
    As soon as I scroll down the page, it’s disappearing, and the “test fallback image” is coming up, then the slider loads. Crazy, but it shouldn’t be. So this image what I’ve sent to you as a link is the main issue.

    Thank you so much for your help.

    Best regards

    May 20, 2021 at 12:12 pm #1301359
    Mike

    Hi,
    That background image is from the #video section which is much lower on your page:
    2021-05-20_055746.jpg
    the image is served by a CDN, I was not able to login today but I would recommend trying to disable your CDN and any caching plugins, to see if that helps, as the CDN seems to be “preloading” many minified files, if not then there is a possibility that somewhere the elements that you have chosen to show on mobile vs tablet & desktop is getting mixed up, because the #video section is lower and should not show on top.
    So as a test copy the page to another test page with only the mobile elements and do not set any display settings and see if this continues.

    Best regards,
    Mike

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