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Hi,
We have installed MyStoreLocator on our website.
Unfortunately, suddenly neither the map nor the address search are displayed correctly.
After deactivating and reactivating the plugins, updating the theme and searching for errors in a local environment, we unfortunately cannot find the cause. As the German market leader, we offer our products to many intermediaries. In the meantime, they are a bit pissed off because they can no longer be found. Can you please help us in a timely manner?
Furthermore, other theme do function properly. Therefore, we are quite sure about Enfold being the cause.Link im Anhang.
Thank you very much.
ArnoHi Arno,
I’m seeing an error message coming from the file in private, what is causing that is difficult to say though. Did you try disabling all other plugins, to see if there is a conflict coming from any of them? You could also try disabling file compression under Enfold->Performance, if that is active.
Please note that our support is limited when it comes to debugging third party plugins, and the theme cannot be compatible with all plugins or third party code.
If you should need any further help from us, then please post admin WordPress login details in private.
Best regards,
Rikard
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