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I have an enfold compatibility problem with a plugin.
The plugin is: yith fronted manager.
In practice, with active enfold as a theme, when I go to add products it does not open the window to upload the image!
I click on add image product but nothing doesn’t work, nothing opens, it’s as if it were disabled.
This only happens when I activate enfold as a theme.
how can i solve?
thank youI also installed the enable jquery migrate helper.1.3.0 plugin as per the suggestion post I read, thinking that maybe it was a jquery problem but nothing.
it still does not worklatest version 8.2
I also tried a previous version, the problem is not solved.
it only works if I change theme!
please help me i don’t know how to solveHi cdcredazione,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko
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