Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • April 27, 2021 at 7:15 pm #1297065
    Paul Taylor
    Guest

    Hi,

    We have a site procarenursing.co.uk that uses the enfold theme. It needs to update the php currently 5.6.40 to 7.4 When I do that it breaks the site.

    On the site we are using a plugin called gravity forms that updated and a new license it doesn’t work and it working is ESSENTIAL to our business.

    It isn’t working and I enclose links to a screenshot in your box below that might help. It states there is a php issue. Our host names.co.uk can’t do this citing a theme issue.

    Please can you advise us which theme to buy and what version would work, this is now somewhat urgent.

    I’ll also include a login to the backend of the site.

    April 27, 2021 at 7:41 pm #1297068
    Yigit

    Hi Paul,

    Thanks for contacting us!

    You are currently using a very old version of Enfold which is not compatible with your PHP and WordPress versions. Updating Enfold would fix the issue :)

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.2.

    If you do not have access to theme files, I am afraid you would need to purchase a new license on ThemeForest – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 and then follow the update instructions above.

    After the update, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

    Regards,
    Yigit

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.