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  • April 21, 2021 at 11:33 pm #1295889
    studiocomunico

    Hello,
    I’m experiencing a problem with layout builder.
    I tried to update to the last versione of wordpress and last of enfold (4.8.2) but still have the same problem.

    When I open a page and I try to modify something (for example to change an existing image) all work correctly:
    I click over image space, the pop-up windows opens, I select change image, I select the new one, but when I click on “SAVE” to close pop-up nothing happens!!
    I have to click over the X button (close), and the change seems to be done, but when I click on Update and I go to the page nothing has changed!
    In some cases It changes (or delete) some parts of the page!

    I tried to update all plugin, to remove all unused, update to the last versione of PHP.
    What can I do?
    Thank you

    the website is http://www.farmanatura.it

    April 23, 2021 at 2:41 pm #1296348
    Ismael

    Hey studiocomunico,

    Thank you for the inquiry.

    Is this happening on every page? We created a test page, added an image element to it, but we are not able to reproduce the same issue that you described above. The save button works properly and the element updates correctly. (see private field)

    Please provide a direct link to the page with the issue. We will try to check it again.

    Best regards,
    Ismael

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