Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 21, 2021 at 10:43 am #1295751
    reinkieker

    Hi, these days i have this error in the Layout after the upgrading the Entfold Theme.

    “Failed to load plugin url: https://www.werbeartikel-immobilien.de/wp-content/themes/enfold/config-layerslider/LayerSlider/assets/static/admin/js/ls-admin-tinymce.js “

    xx
    Any Suggestions?

    Thanks

    • This topic was modified 3 years, 8 months ago by reinkieker.
    April 21, 2021 at 3:55 pm #1295832
    Nikko

    Hi reinsicht,

    Can you try to disable Javascript file merging and compression in Enfold > Performance?
    Also, flush out caching if you have a caching plugin.

    Best regards,
    Nikko

    April 23, 2021 at 10:02 am #1296257
    reinkieker

    Hi Nikko,
    thanks for the Help!, i made it , i disable the “Javascript file merging and compression” but the Problem stil!
    Any Suggestion?

    Thanks

    April 23, 2021 at 12:39 pm #1296326
    Nikko

    Hi reinsicht,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    May 7, 2021 at 10:06 pm #1299041
    reinkieker

    Hi Nikko,
    I just made the User for 2 days more, what can you say it about this error?
    Any Suggestions?

    May 8, 2021 at 10:07 pm #1299130
    reinkieker

    Hi Nikko,
    I just made the User for 2 days more, what can you say it about this error?
    Any Suggestions?

    May 10, 2021 at 11:11 am #1299313
    Nikko

    Hi reinsicht,

    I apologize for the delayed response.
    Can you try to flush out the cache from the caching plugin then try to disable all plugins and check if it works properly?
    If it worked, please enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

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