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Dear Enfold support team,
I have been having an issue with the vimeo embedded videos lately. Some videos wont open up within the main page. They will only link to the vimeo page. Furthermore, they suddenly started showing a black background on the video thumbnail (which is a PNG file). It did not do this before. I have the latest version of your theme (updated just now). This issue was firstly shown on iPhone and iPad. But now it shows the same problem on the computer as well.
How can I make sure the videos show the correct thumbnail and dont like to the vimeo website and start playing within the website and theme.
Hope to hear from you soon.
Regards,
Boy
Hey bloomfashion,
Thank you for the inquiry.
Did you just recently enable the Privacy & Cookie option? If yes, try to set the Cookie Handling > Default Cookie Behavior to the first or second option to allow media files to load automatically on page load, without user consent or without them opting in.
Best regards,
Ismael
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