Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 9, 2021 at 6:42 am #1293424
    KoolDD

    Hi,
    I have set up a new installation of wordpress and imported a demo file. When I know try open the avia layout builder, it does not load and keeps spinning.
    The installation of WordPress is new and there are no plugins installed.
    Thank you,
    Jan

    April 10, 2021 at 6:30 pm #1293680
    Nikko

    Hi Jan,

    I have checked the pages on your site and I could see it working properly.
    Is there a specific page that shows the issue?

    Best regards,
    Nikko

    April 12, 2021 at 8:09 am #1293866
    KoolDD

    Hi Nikko,
    yes, there was a firewall “Mod_Security” running at the shared hosting provider, that blocked the attempts.

    Thank you and kind regards,
    Jan

    April 13, 2021 at 3:03 pm #1294143
    Nikko

    Hi Jan,

    I see, we’re happy to hear that it’s fixed and thanks for sharing how it was fixed.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
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