Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 7, 2021 at 3:49 pm #1293093
    fcp

    Hi,

    I just checked my website and there is a problem with my cookie consent bar.
    Indeed, everything used to work perfectly, but now buttons (agree/disagree) are not displayed anymore.
    Could you please help me?

    If needed, you can find a link and credentials to my website in private content.
    Thanks a lot!

    April 9, 2021 at 12:45 pm #1293495
    Yigit

    Hey fcp,

    Thanks for contacting us!

    I disabled JS merging in Autoptimize plugin and noticed Side Cart WooCommerce plugin in console. De-activated the plugin, went to Enfold theme options > Privacy and Cookies > Cookie Handling and saved theme options then I cleared cache in your plugins and they showed up. After that, I activated Side Cart WooCommerce plugin and enabled JS merging in Autoptimize, cleared cache and buttons are still there :)

    Please review your website.

    Best regards,
    Yigit

    June 12, 2021 at 6:54 pm #1305415
    fcp

    Hi Yigit,
    Sorry for the (very) late reply.
    Everything is ok now.
    Thanks a lot!
    Best regards,
    Julien

    June 14, 2021 at 8:41 am #1305553
    Rikard

    Hi Julien,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 14, 2021 at 3:07 pm #1305622
    fcp

    Hi Rikard,
    Ok for me. You can close the topic.
    Thanks! ;-)

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Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Cookie consent bar buttons not displayed anymore’ is closed to new replies.