Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 6, 2021 at 1:52 pm #1292775
    Xenobyte

    – April 6, 2021 at 1:29 pm –
    … also, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post …

    Hello Yigit,
    I’ve updated the theme on the 17th of march up to 4.8.1.
    Everything went fine and the hamburger menu works.

    And last week everything is broken. But maybe its my own fault.
    It is great if you can sent me the original file of the “helper-main-menu.php”.
    Maybe after that the problem is solved. ;-9

    Thanks! :-)

    April 6, 2021 at 2:16 pm #1292782
    Yigit

    Hey,

    Thanks for starting a new thread!

    Do you remember which version you were using when you copied “helper-main-menu.php” file to your child theme?
    I attached a copy from version 4.8.1 in private content field below. You can compare the files using this website – https://www.diffchecker.com/ :)

    Best regards,
    Yigit

    April 6, 2021 at 2:27 pm #1292785
    Xenobyte

    Hi,
    thanks for sending file. I have compared both files on your prefered site. Everything is fine.
    Nothing changed. It’s still the same file.

    Best regards,
    Sylvia – Xenobyte :-)

    April 6, 2021 at 2:29 pm #1292786
    Yigit

    Hi Sylvia,

    If the file is same, could you please delete it from your child theme?

    If that too does not help, please create temporary FTP and WP admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

    April 6, 2021 at 2:45 pm #1292791
    Xenobyte

    Hey Yigit,
    I have to admit that I haven’t activated a child theme yet. ;-/////
    I took over the website just over a year ago and was busy cleaning it up.

    What could I do instead?

    Regards,
    Sylvia

    April 6, 2021 at 3:03 pm #1292797
    Yigit

    Hi Sylvia,

    Please go to Enfold theme options > Performance and disable CSS and JS file merging and compression and check “Delete old CSS and JS files?” at the bottom of the tab and save theme options. Flush browser cache a few times and check if that helps.

    If you are not using a child theme and updated Enfold to 4.8.1 then I do not see any reason why it would not work honestly. If you post temporary WP admin logins we can gladly look into it :)

    Regards,
    Yigit

    April 6, 2021 at 3:15 pm #1292804
    Xenobyte

    Hello Yigit,
    I have allready send test account login data in the old thread. It also seems like someone logged into the account.
    Maybe you could talk to ismael? Otherwise I can reset the password.
    What should we do?

    Regards,
    Sylvia

    April 6, 2021 at 3:24 pm #1292807
    Yigit

    Hey Sylvia,

    Please reset them and post them here once again. I checked your older posts but it seems like you have edited your post and deleted the logins.

    Regards,
    Yigit

    April 6, 2021 at 3:38 pm #1292811
    Xenobyte

    Hello Yigit,
    password reset is done.
    See below the new login data.

    Regards,
    Sylvia

    April 6, 2021 at 3:44 pm #1292812
    Yigit

    Hi Sylvia,

    Thanks! Could you please share the link of your website as well? :)

    Regards,
    Yigit

    April 7, 2021 at 6:36 am #1292986
    Xenobyte

    Hello Yigit,
    sorry, forgotten:
    http://www.comconsult.com

    Regards,
    Sylvia

    April 7, 2021 at 1:44 pm #1293065
    Yigit

    Hi Sylvia,

    Thanks!
    I de-activated “Enable jQuery Migrate Helper” and “jQuery Updater” plugins and re-installed the theme and that helped.

    Please review your website :)

    Best regards,
    Yigit

    April 7, 2021 at 2:40 pm #1293079
    Xenobyte

    Hey Yigit,
    you are the best!!!! Thank you very much!!!! :-)
    That’s great!!! :-)

    Best regards,
    Sylvia

    April 7, 2021 at 2:47 pm #1293080
    Yigit

    Hi,

    You are welcome, Sylvia! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Hamburger menu on mobile not working under 4.8.1’ is closed to new replies.