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Hi
I baught extended support for 6 Months today for the enfold theme. And I created a post. I taught, because I cannot find it anywhere?? Is my post about updating made or not?
Thanks
Hey Kellyherman,
Thank you for the inquiry.
You should be able to open a new ticket or forum post in the form below.
// https://kriesi.at/support/forum/enfold/#new-post
Are you having issues with the automatic update? It is possible that the current version of the theme in your site contains the old theme updater, which is no longer working. You have to update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael
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