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  • March 29, 2021 at 3:46 pm #1291107
    Martin Glogger
    Guest

    Hello,

    I need my first update for my theme.

    I lost my account from themeforrest.
    How can I get an new one?

    best regards
    Martin

    • This topic was modified 4 years, 8 months ago by Yigit. Reason: moved information to private field
    March 30, 2021 at 5:10 pm #1291417
    Yigit

    Hi Martin,

    Thanks for contacting us!

    Please contact Envato support – https://help.market.envato.com/hc/en-us/articles/202821620-Contact-Us and provide these information to them. Since purchase and download processes are managed by them, there is nothing we can do in your case unfortunately.

    I hope you get it sorted out soon!

    Best regards,
    Yigit

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