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  • #1290956

    Hello,
    i updated to the latest Enfold version, and when i try to import a new Demo, it doesn’t work.

    can you please advise?

    thanks

    #1290971

    more specifically, the agency demo – and I’ve already set: define(‘WP_MEMORY_LIMIT’, ‘256M’);

    #1291283

    Hi abzzyy,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1291309

    thanks!
    i added the link in private – can you please assist in uploading the agency demo.

    thanks again

    #1291317

    Hello, I can’t seem to download the demos from your theme. I have reset Word press, changed the limit for the database. I can’t do anything. Can you help me

    #1291786

    Hi FeelingjackLP,

    We have added the demo on your site (link in private content) there are some differences because of theme settings and fonts used (we don’t want to mess up with your current setup).

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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