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  • March 22, 2021 at 11:12 pm #1289729
    Shorty05

    Hi,
    i am using the blog post element on one of my pages and the page loads the wrong image size.
    Enfold generated images are always getting cropped center center.
    So i added a new image size that gets cropped top center using a function

    add_image_size( 'slcustom', 710, 380, array( 'center', 'top' ) );

    this is working fine so far. But on some devices the theme pulls the entrie-without-sidebar image size instead of my custom size and i dont know why.
    Can you may help me ?

    March 24, 2021 at 4:15 pm #1290151
    Nikko

    Hi Shorty05,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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