Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 22, 2021 at 4:43 pm #1289665
    brainaideddesign

    Hi,
    I have just purchased Enfold theme and when I create new pages the ‘Advanced Layout Editor’ button doesn’t work.
    Nothing happens when I click it. All I have on the screen is the default WordPress title and body sections.

    I have imported pages from a previous Enfold install with pages with the Avia layout showing, however if I click the ‘default editor’ button on those pages and then click the ‘advanced layout editor’ button the Avia layout section will not appear anymore.

    I have the latest WordPress and enfold theme installed with no other plugins installed.

    March 23, 2021 at 7:54 pm #1289983
    Yigit

    Hey,

    Thanks for contacting us!

    I just created a private testing page (link and screenshot in private content field below) and had no issues.

    Could you please let us know how we can reproduce the issue step by step? :)

    Best regards,
    Yigit

    March 23, 2021 at 8:56 pm #1289994
    brainaideddesign

    Hi Yigit, thanks for getting back to me.
    I tried again and when I click on the advanced layout button on another blank page it didn’t work again.
    Then I thought if the account I setup for you works, maybe it was because of a user setting I had made. Turns out the ‘turn visual editor’ off causes the issue!
    Have now turned that off for my user account and it seems to work fine now!
    Got to the bottom of it anyway, thanks for your help ;)

    March 24, 2021 at 4:51 am #1290017
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    March 24, 2021 at 11:04 am #1290062
    brainaideddesign

    I think its working properly now so you can close thanks

    March 24, 2021 at 11:14 am #1290064
    Yigit

    Hi,

    Glad you figured it out and thanks for sharing your solution! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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