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  • #1289215

    Hi,

    I use Convertkit to gather email addresses. I have tried to put a pop up on my homepage via convertkit, but as you can see… it’s not working!

    I have a feeling there’s not going to be much I can do about this, and I’ll have to find a different way of doing a pop up… but I’d appreciate someone taking a look in case they did have any ideas.

    Thank you!

    (The pop up is triggered through some javascript code in an html code block)

    #1289711

    Hey,

    Thanks for contacting us!

    I just checked your website and it seems like you have figured it out already? :) I attached a screenshot in private content field below.

    Best regards,
    Yigit

    #1289875

    Oh…. no, I didn’t do anything… I will investigate. Don’t close this yet!

    #1289877

    Yeah, sadly not fixed here. If you scroll down does it stay on top … is it working fully?

    What browser are you using, please?

    Not sure how to attach a screenshot for you…

    #1289885

    Hi,

    Please try opening your website in incognito mode to see the popup or clear cookies on your browser.
    I am using Firefox. It is working however there is a z-index issue. You can see it in the screenshot I attached in private content field below. Adding the code into header instead of content would probably solve this issue.
    If you would like us to look into it, please create temporary admin logins and post them here privately.

    You can upload your screenshots on imgur.com and post the links here :)

    Best regards,
    Yigit

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