Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 16, 2021 at 10:25 am #1288444
    Antiquaritaly

    Hi,

    the “grid: collections” of the home page has an issue on the mobile version, I tested it with several browsers.
    If I open any other page than the home page of my website and then I use the browser back button to home page
    the grid collections is no longer shown properly.
    Can you check if there is something wrong?
    Thanks

    Simo

    March 19, 2021 at 5:08 pm #1289245
    Yigit

    Hey Simo,

    Thanks for contacting us!

    You are currently using an older version of the theme, 4.7.6.4.
    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1.
    Then, please go to Enfold theme options > Performance and disable “JS file merging and compression”, save theme options and clear cache in your caching plugin.

    Also, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

    Best regards,
    Yigit

    March 19, 2021 at 5:46 pm #1289253
    Antiquaritaly

    Hi Yigit,
    thank you. No updates are available…maybe due to the Enfold Child theme that I’m using?
    How can I update the theme if wordpress doesn’t find the update you told me?
    thanks

    March 21, 2021 at 10:25 pm #1289527
    Victoria

    Hi Antiquaritaly,

    No, this is not the reason.

    You can install the Envato Market Plugin and try to update with it.

    Here is the link for you:
    https://envato.com/market-plugin/

    Best regards,
    Victoria

    March 22, 2021 at 1:04 pm #1289617
    Antiquaritaly

    Hi Victoria,
    thank you. I successfully updated the enfold version to the latest,
    but the issue still exist (look at my first message).
    Below you find the link where you can find the screenshot of what I mean
    thanks

    March 26, 2021 at 6:51 pm #1290622
    Yigit

    Hi,

    Sorry for the late reply!

    I went to EWWW Image Optimizer settings and disabled lazy loading and WebP Conversion and that helped. Please clear cache on your mobile device and review your website :)

    Best regards,
    Yigit

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