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  • #1287158

    Hi,
    meine homepage habe ich aufgebaut durch ein Coaching-Programm, bei dem die home-Erstellung mit enfold-theme mit drin war, allerdings do-it-yourself und child-theme und ich hatte keine Lizenz und keine Aktualisierungen. Jetzt hab ich mir eure enfold-Lizenz gekauft.

    Frage: wir aktualisiere ich meine homepage jetzt mit meiner neuen enfold-Lizenz? – hab’s bisher nicht hinbekommen…

    2. Frage: kann ich die Lizenz auch für meine 2. homepage nutzen?

    Merci Gabriela

    #1287725

    Hey Heldin21,

    You need to generate a token and add it to the theme options.

    Here are the docs for you:

    One license is for one website. Do you have 2 websites?

    Best regards,
    Victoria

    #1295805

    I have already the token but it doesn’t work – I cannot safe it – WHY?

    #1295806

    this envato-token I bought just for my website I’m designing new – so:

    my license with the token should work for this website – but it does not

    WHY?

    #1296088

    Hi Heldin21,

    The most common issue why it does not work because there’s insufficient permission to the token.
    Please try to check if these permissions are checked:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
    Hope this helps.

    Best regards,
    Nikko

    #1340021
    This reply has been marked as private.
    #1340121

    Hi Gabriela,

    I’m not sure what the programmer is referring to, but I don’t think it’s anything to worry about. If you need further help, then please post a link to where we can see the actual code on your site.

    Best regards,
    Rikard

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