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  • #1286583

    Can you help me fix the blurry product images seen on my mattress product pages? The main/featured image looks crisp, but the gallery images are not looking correct.

    I can include links and login details privately so you may check the site settings.

    Thanks for your help!

    #1287495

    Hi Dino0103,

    Thanks for providing us with admin access.
    The default size for the main product image is 600px as set in Appearance > Customize > Woocommerce > Product Images > Main image width, I adjusted it to 850px as the image is actually using a width of around 847px.
    Please review your site.

    Best regards,
    Nikko

    #1287560
    This reply has been marked as private.
    #1287570

    Hi Dino0103,

    You’re welcome, please try adding this code at the bottom of your child theme’s functions.php file:

    add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
    
    function enfold_customization_modify_thumb_size( $size ) {
      $size['shop_thumbnail'] = array('width'=>270, 'height'=>270);
      return $size;
    }

    You will need to re-upload the images, if there are too many images, try using image regeneration plugins to regenerate images.

    Best regards,
    Nikko

    #1289047

    Thank you. I added the code and ran an image regeneration plugin last night. Cleared cache today but images are still blurry. Is there something else I can do? This is not happening on my other woocommerce sites using Enfold… says my site developer.

    Thank you for your help.

    #1289230

    Hi Dino0103,

    I have installed and activated this plugin: Simple Image Sizes.
    Then in Settings > Media, I resized shop_thumbnail and woocommerce_gallery_thumbnail and regenerated it but it did not reflect the change I made (though regeneration succeeded).
    Can you give us FTP access? so we can check if images are generated or it failed.

    Best regards,
    Nikko

    #1289292
    This reply has been marked as private.
    #1289557

    Hi Dino0103,

    I apologize for the delayed response.
    I was able to successfully access via SFTP however I could not find the correct folder for your site.
    Which one should we check on?

    Best regards,
    Nikko

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