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  • #1286360
    Adeel
    Guest

    Hello team,

    Our organisation LNT (https://www.lntinfotech.com/) purchased Enfold theme from Themeforest few years back by someone named Shashi in organisation, he has moved from LNT 2 years back, now we need to update the theme immediately as there is a security threat because our theme version is old. Can you please search for this LNT account and reset password and share with us.

    Kindly reply.

    Warm Regards,
    Adeel Ahmad
    (Email address hidden if logged out)

    #1286453

    Hey Adeel,

    Thanks for contacting us!

    I searched our database and support forums however it seems like previous developer has never registered to our forums and never started any threads, therefore we are unable to reset forum account for you.

    To download the latest version of the theme, you are going to need to have access to ThemeForest/Envato account which was used when purchasing the theme. To reset it, please contact Envato support. Please note, you would probably need to provide them a copy of the license.

    If that is not possible, I am afraid only way to update the theme is to purchase a new license. I hope Envato team can help you recover your account so that would not be necessary.

    Please feel free to reach out to us if you have any other questions :)

    Regards,
    Yigit

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