Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 5, 2021 at 11:13 pm #1285945
    cocoagroup

    Hi there! I love your theme.

    However, I’ve been having an issue recently: my site home’s Layerslider goes blank once in a while, it looks like this: https://www.dropbox.com/s/86sor3s9aigtim0/Layerslider.jpeg?dl=0
    As I save the slider again, it goes back to normal. Any hints?
    Below the WordPress admin data.

    Regards.

    March 7, 2021 at 8:12 am #1286154
    Rikard

    Hey Cocoa,

    Your slider looks fine on my end, could you try using a different browser, or an incognito/private browser window please?

    Best regards,
    Rikard

    March 7, 2021 at 1:30 pm #1286190
    cocoagroup

    Hi Rikard,

    Yes, it looks fine now, it goes back to normal when I re-save the slider. But it goes blank every now and then as you can see in this screenshot https://www.dropbox.com/s/86sor3s9aigtim0/Layerslider.jpeg?dl=0
    And I do not know how how to solve it permanently.

    Regards.

    March 8, 2021 at 9:29 am #1286349
    Rikard

    Hi,

    Thanks for the update and clarification. We need to see the actual problem on your site in order to help you out though, maybe you could create a test page, and not update it there once the problem occurs?

    Best regards,
    Rikard

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