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  • #1285844

    My enfold page editor is no longer working, meaning I can’t drag and drop, edit text. my pages are showing text with a bunch of code. How do I get it back? I downloaded the zip file for the enfold theme, installed it in plugins area, plugin instal failed. Do I need to install enfold again in Appearance > Themes > add new? It’s currently showing I have an active Enfold Child 01 . My problem is, I can’t access the page editor that I was once able to use that came with the Enfold theme. If I upload the zip file with themes > add new, will it over-ride the current Child theme? How do I edit my pages again?

    Any advice is much appreciated
    thanks
    John

    #1286024

    Hey John,

    You can overwrite the theme, the child theme will not change, it’s only the parent theme that will be overwritten. But before you do that please make a website backup and export the theme options.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1286485

    Hello Victoria, thanks for the reply. To over-write the parent theme, would I just go to Appearance > Themes > Add new .. .and upload the new enfold zip file?

    Thanks again,
    John

    #1286987

    Hi John,

    You can use this plugin in order to overwrite the existing installation: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. Please make sure that you have a backup of your site before doing anything.

    If you need further help then please include admin WordPress login details in private in your next reply.

    Best regards,
    Rikard

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