Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 5, 2021 at 10:29 am #1285660
    fixedmind

    Hi There,

    I got a big issue after updating enfold to the latest version. After editing and saving a page, color sections with text blocks dissapear. The whole color section is deleted.

    I tried several different configurations:
    – If I add a a color section and adding layout containers 1/2 | 1/2, then I can add text boxes
    – If I switch the sizes of layout containers to 2/5 | 3/5, the whole color section is deleted after saving

    What can I do?

    March 5, 2021 at 3:32 pm #1285805
    Yigit

    Hey,

    Thanks for contacting us!

    That issue only occurs when there is broken HTML on the page. Could you please make sure all of your HTML tags (including Strong tags) are opened and closed properly?

    If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

    Cheers!
    Yigit

    March 5, 2021 at 4:37 pm #1285829
    fixedmind

    Hi Yigit,

    thank you very much for your quick answer. You were right, we found a HMTL Tag that was not closed. Now we could solve the problem.

    Best regards & have a good weekend.
    Heiko

    March 5, 2021 at 4:41 pm #1285830
    Yigit

    Hi Heiko,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy your weekend!

    Best regards,
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘After updating to Enfold 4.8 Color Section dissapears when saving’ is closed to new replies.