Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 24, 2021 at 11:19 pm #1283529
    Ruben Verkempinck
    Guest

    Hi

    Today I bought Enfold on THemeforest.net instead of the Support.
    I bought Enfold for one of my customers (https://pulso-preventielab.be) a few years ago, so I need support.
    How can I arrange this so I only pay the support for 1 year instead of the theme?

    Thanks in advance

    February 26, 2021 at 4:10 pm #1283885
    Yigit

    Hi Ruben,

    Thanks for contacting us!

    Could you please contact Envato support and explain the situation to them? Since download and purchase processes are managed by them, I am sure they will gladly help. My guess is you might need to request a refund for the theme but please contact Envato support as they might offer a simpler solution :)

    Cheers!
    Yigit

    February 26, 2021 at 6:03 pm #1283906
    Ruben Verkempinck
    Guest

    Ok, thank you in advance!

    February 26, 2021 at 6:53 pm #1283933
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy your weekend :)

    Best regards,
    Yigit

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Viewing 4 posts - 1 through 4 (of 4 total)
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