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AuthorPosts
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February 22, 2021 at 9:35 pm #1282912
Hi,
Recently happened that all the time I leave a page without saving it, it had been saved anyway and I found saved things that I didnt want to be saved.
How to remove that?
temp log in in private
ThanksFebruary 23, 2021 at 8:29 am #1282992Hey Daniele,
Can you try the solution posted on this article: https://www.trickspanda.com/how-to-disable-wordpress-autosave/
Hope it helps.Best regards,
NikkoFebruary 23, 2021 at 6:22 pm #1283190Why it wasn’t like that one month ago?
Every time I was leaving a page without saving I got the dialog box asking me if I want to leave or stay the page.
Now this box never appears anymore and all is instantaneous automatic saved over my session.
I mean, WP was saving the post automatically anyway but not over my session, just in a separated version.Why this set up changed by itself?
I would not want to disable auto-save, Id like to have just things how they used to be. Not over my session but instead asking me when leaving if to stay or leave without saving over anyway.
Thanks
February 24, 2021 at 9:10 am #1283317Hi Daniele,
To be honest, we don’t know the reason for the change you mentioned and also this is the first time I heard of this issue.
I tried to check on the issue on your drafted page with no title, put a Special Heading into it and left the page and checked again but I didn’t see the Special Heading showing up, can you give us steps on how we can reproduce the issue?Best regards,
NikkoFebruary 25, 2021 at 7:16 pm #1283737Hi Nikko
I entered one draft page as well right now, and I did like that
1) add a “g” random word in the text
2) set h3 the last paragraph of the textI exit without saving (without being asked if I want to leave or stay), re entered and I got this
So the “g” in the text was saved, but the h3 wasnt.
February 26, 2021 at 4:39 pm #1283891Hi Daniele,
Thanks for giving us steps on how to reproduce this, I actually tried it several times but failed to replicate the issue.
However, I did notice that I can exit the page without a notification box which is unusual, I found out that when the child theme is active there’s no notification but if the parent theme is enabled the notification box appears when trying to leave (switching themes and disabling plugins was done via Health Check & Troubleshooting which I have now deleted, so it’s not affecting visitors or other users).
Please check your child theme, some codes in there should be causing the notification box not to work.Best regards,
NikkoFebruary 26, 2021 at 4:54 pm #1283895Thanks Nikko
But I really don’t know what to do since i never touched the child, just add a code for images thumbnails quality. That’s itAny idea?
February 27, 2021 at 3:26 am #1284034Hi Daniele,
I don’t have an idea yet at the moment which file and code are causing the issue.
Can you give us FTP access? so we can investigate further.Best regards,
NikkoMarch 5, 2021 at 5:44 pm #1285857Hi Nikko
Credentials in private
ThanksMarch 9, 2021 at 6:11 am #1286628Hi Daniele,
Thanks for the FTP access, however, it seems to be empty (see screenshot in private content)
Best regards,
NikkoMarch 9, 2021 at 5:45 pm #1286803Ah sorry, what does it mean?
I created that account with no limitations…March 10, 2021 at 6:17 am #1286979Hi Daniele,
When I login with the credentials using Filezilla, it shows up empty as shown in the red square in the screenshot.
If you can pass to us a copy of your child theme then we may be able to test it and find out which code is causing the issue.Best regards,
NikkoMarch 12, 2021 at 9:38 pm #1287880ok, how will I pass a copy of that?
ThanksMarch 13, 2021 at 12:39 pm #1287938Hi Daniele,
Upload the zipped/compressed child theme and upload it in https://ufile.io/
Once done, put the link in private content.Best regards,
NikkoMarch 14, 2021 at 7:16 pm #1288116here we go
ThanksMarch 16, 2021 at 11:54 am #1288465Hi Daniele,
Thanks for providing us the child theme and I apologize I made a mistake regarding the notification box, changing the text inside a Text Block and closing the window would not show a notification box but if you add or duplicate an element then that notification box will show up if you try to leave, I have tested this with older Enfold versions with the current WordPress version (also any changes made are not saved). The child theme did not have any issues as well but I made a wrong evaluation as I forgot that I duplicated the Text Block.
Best regards,
NikkoMarch 17, 2021 at 10:37 pm #1288801Ok so?
eveything is like the way it should be?March 19, 2021 at 2:30 pm #1289182Hi Daniele,
As far as the tests I made it seems to work properly and I could not reproduce the issue either.
If we can find what triggers the issue or how it can be reproduced then we can try to formulate a solution to fix it but at the moment the problem does not seem to be appearing or triggering.Best regards,
NikkoMarch 20, 2021 at 5:59 pm #1289361okok Nikko
Thanks
I’ll keep you updated as wellMarch 21, 2021 at 10:18 am #1289421Hi Daniele,
Thanks for understanding :)
We’ll keep this thread open so you can post back if the issue keeps appearing.Best regards,
Nikko -
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