Tagged: ,

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 19, 2021 at 11:54 pm #1282342
    MaaikevanK

    Hi,

    I have installed Enfold and it all works fine. Mostly…
    When editing in the advanced editor, I cannot find the contact form. All other options seem to be in place.

    Are you able to help me?

    February 21, 2021 at 7:37 pm #1282637
    Victoria

    Hey MaaikevanK,

    You are missing a lot more elements in the Advanced Layout Builder
    Image 2021-02-21 at 19.36.49.png

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    February 28, 2021 at 10:14 pm #1284296
    MaaikevanK

    Wow, you are right. That’s a lot more options…

    I have deactivated all of the plugins, but don’t see any changes in the builder unfortunately.

    What else could be causing this?

    Maaike

    March 1, 2021 at 5:39 pm #1284508
    Victoria

    Hi Maaike,

    Can you please have Wordfence disabled for now so that we can test too?

    Best regards,
    Victoria

    March 1, 2021 at 9:15 pm #1284572
    MaaikevanK

    Check!

    PS: No problem if you deactivate anything. This site is still small with little traffic (and more important: I trust you 100% in this)

    March 3, 2021 at 6:36 am #1284956
    Rikard

    Hi,

    Thanks for the update. I’m not sure why all those elements are missing unfortunately. Could you share FTP login details with us as well, so that we can try to upload a fresh copy of the theme for you please?

    Best regards,
    Rikard

    April 28, 2021 at 9:54 am #1297132
    maaikevk

    Hi Rikard,
    You can close this topic as one of the theme updates has fixed the problem.
    Thanks for your assistance!
    Maaike

    May 1, 2021 at 5:14 am #1297667
    Rikard

    Hi Maaike,

    Great, I’m glad that it’s working again, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Missing the contact form option in the advanced editor’ is closed to new replies.