Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • February 17, 2021 at 1:07 pm #1281699
    ValerieHiguero

    hello,
    im using enfold for my website ” https://lacroixfils.fr/ ” and there is a problem with my cart
    so when i add 2 items to my cart and i want to delete just one item it delete all the items of the cart not just one
    and also when i delete an item and i want to undo it it doesnt and it shows that my cart is empty
    thank you .

    February 18, 2021 at 3:33 pm #1282007
    ValerieHiguero

    hello

    February 19, 2021 at 7:09 am #1282149
    Rikard

    Hi,

    Thanks for the login details. Could you try disabling all plugins, except WooCommerce, to see if that changes anything please?

    Best regards,
    Rikard

    February 19, 2021 at 11:20 am #1282185
    ValerieHiguero

    hello,
    can you please check if we can add a phone number in the header you can check the photo ill sent you to see exactly what i mean
    the header of enfold makes me add icons and social profiles only in that area and i want to add that image how?

    February 21, 2021 at 7:12 pm #1282627
    Victoria

    Hi ValerieHiguero,

    We cannot see the photo. Please, upload the screenshot to a service like Dropbox or http://imgur.com and give us the links here.

    Best regards,
    Victoria

    February 22, 2021 at 10:01 am #1282738
    ValerieHiguero

    hello,

    View post on imgur.com


    there is the picture please check and if possible i can give you the login to set it up also i desactivated all the plugin and the cart problem is exist i suuport its from the theme then ?
    wating your reply
    thank you.

    February 23, 2021 at 5:20 pm #1283141
    Victoria

    Hi ValerieHiguero,

    There seems to be a conflict of some kind. Please deactivate all plugins, besides WooCommerce, one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    February 24, 2021 at 12:31 pm #1283369
    ValerieHiguero

    ihello
    i already did that and its still not fixed

    February 26, 2021 at 6:33 pm #1283919
    Victoria

    Hi ValerieHiguero,

    Best regards,
    Victoria

    March 1, 2021 at 10:13 am #1284347
    ValerieHiguero

    Hello,
    im sorry but you are not helping me at all can you please check the problem more it realy affects my website needs also i have the header and number problem you didnt check that also !!
    thank you.

    March 1, 2021 at 5:47 pm #1284512
    Victoria

    Hi ValerieHiguero,

    The theme does not change this logic, so it’s a WooCommerce and the other cart plugin combo issue and so might want to check the support of those plugins. We only help here with the theme issues.

    Best regards,
    Victoria

    March 2, 2021 at 12:31 pm #1284700
    ValerieHiguero

    Hi,
    that was realy helpful of you thank you for your hard work an dedication .have a great day

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