Viewing 3 posts - 1 through 3 (of 3 total)
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  • February 17, 2021 at 11:21 am #1281645
    crinanitamds

    Hello,

    We have a issue with our store, we use Enfold + WooCommerce.

    For example, in incognito mode in https://magazinuldestoma.ro/product/manusi-nepudrate-din-latex-safetec-unigloves-100-de-bucati/ page, if we select S variation, click on add to cart and go to the cart page, the cart is empty.

    We tried the following:

    – deactivated all our plugins
    – deleted from Tools all the Transients, customer sessions
    – reinstalled wordpress
    – recreate cart page

    We also contacted the hosting to check if is an issue with the cache on their site, they refreshed the cache but the issue is still here.

    Can you help us?

    Thanks.

    February 18, 2021 at 10:17 am #1281951
    crinanitamds

    Hello,

    Can you give us a feedback regarding this issue?

    Thanks.

    February 19, 2021 at 6:01 am #1282120
    Rikard

    Hi,

    I checked the page you linked to in an incognito window, but it adds the product to the cart on my end. Are there any particular steps we need to take in order to reproduce this problem?

    Best regards,
    Rikard

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