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My site’s mobile menu isn’t displaying- it’s just an empty box. I updated the theme and plugins, but the problem persists. I reached out to my webhost who said they saw this error:
setTimeout(function(){
if(!endTriggered && !avia_is_mobile && $(‘html’).is(‘.avia-safari’) ) {
element.trigger(end);
$.avia_utilities.log(‘Safari Fallback ‘+end+’ trigger’);
}
}, speed + 100);Hi SecondChanceNC,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi SecondChanceNC,
Thanks for that. I’ve implemented a fix for you, and the mobile menu is now working. Please review your site.
Best regards,
Rikard
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