Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 15, 2021 at 7:26 pm #1280611
    Saru82

    Dear all,

    today I updated some plugins and afterwards my mobile menu was gone. I already deactivated the plugins step by step to check which one was the one that causes this problem. But I didn’t find it. Do you have an idea what could be the reason for my vanished mobile menu?

    Thanks a lot in advance!

    Best regards

    February 15, 2021 at 7:45 pm #1280621
    Yigit

    Hey,

    Thanks for contacting us!

    Please install jQuery Migrate Helper plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ and set the version to legacy 1.12.4. Enfold is currently not fully compatible with WP5.6.x yet however we will release an update very soon :)

    Best regards,
    Yigit

    February 15, 2021 at 8:14 pm #1280631
    Saru82

    Dear Yigit,

    thanks a lot for your quick response. I just installed the plugin but I am not sure how to set the version to legacy 1.12.4. Can you please explain how I can do that?

    Best regards

    February 15, 2021 at 8:26 pm #1280633
    Yigit

    Hi,

    After activating the plugin, please go to Tools > jQuery Migrate and simply change “jQuery Version” to “Legacy 1.12.4-wp” and save :)

    Best regards,
    Yigit

    February 15, 2021 at 8:36 pm #1280635
    Saru82

    So easy! :-D Thank you. Unfortunately the mobile menu doesn’t open any more now…

    February 17, 2021 at 5:35 am #1281585
    Rikard

    Hi,

    Thanks for the update, I see the same problem on my end as well unfortunately. I’m seeing error message from the file in private. We can implement a permanent fix on your site to see if that works better. If you would like that, then please make sure that you have backups of the site.

    Best regards,
    Rikard

    February 17, 2021 at 12:57 pm #1281690
    Saru82

    Hi Rikard,
    thanks a lot for your offer! I just made a fresh backup. When could you do that fix?

    Best regards

    February 19, 2021 at 7:04 am #1282148
    Rikard

    Hi,

    Thanks for that. I’ve implemented the fix for you now, and set the jQuery version to the default version. The mobile menu is working as it should, and there are no more error messages on your site. Please review your site, and delete the plugin, if you don’t need it anymore.

    Best regards,
    Rikard

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