Viewing 16 posts - 1 through 16 (of 16 total)
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  • February 11, 2021 at 6:48 pm #1279833
    studiono

    hello there
    I have some issues with forms connected to mailchimp – they don’t shows errors (if a field is not filled) and sometimes they show a wrong error, ccan you please check what can be the problem? thanks!

    February 12, 2021 at 8:09 am #1279908
    studiono

    any help?

    February 12, 2021 at 5:56 pm #1280118
    studiono

    please!!!

    February 12, 2021 at 6:56 pm #1280146
    Victoria

    Hi studiono,

    I tested the form, it worked fine and I did not see any errors.

    And I got a newsletter signup confirmation letter.

    Can you please make a screencast of the issue?

    Best regards,
    Victoria

    • This reply was modified 3 years, 10 months ago by Victoria.
    February 12, 2021 at 7:41 pm #1280159
    studiono

    the problem is that – if you try not to fill the all the form – you will not see errors.

    February 12, 2021 at 10:00 pm #1280189
    Victoria

    Hi studiono,

    Can you please make a screencast of the issue? I tried and the form just does not send, no errors.

    Best regards,
    Victoria

    February 14, 2021 at 6:28 pm #1280432
    studiono

    that’s the issue… shouldn’t it show something when the fields are not filled in or filled out incorrectly?

    February 16, 2021 at 6:52 am #1280721
    studiono

    any idea? thanks!

    February 17, 2021 at 6:54 am #1281595
    studiono

    hello?

    February 18, 2021 at 9:01 pm #1282085
    studiono

    nothing?

    February 21, 2021 at 4:46 pm #1282609
    studiono

    pleeeease?

    February 26, 2021 at 6:20 pm #1283911
    Victoria

    Hi studiono,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 4, 2021 at 7:06 am #1285236
    studiono

    I am sorry but I can’t – that’s the live website of the client… can’t you tell me if I have to try something else to fix it? Is is something related to .js?

    March 4, 2021 at 8:10 am #1285259
    studiono

    I need to find a fast solution as the client is asking to have the form online ASAP. If you see the link I added another form on top of the other.
    The old one is a mailchimp connected (with issues) The new one (on top) is a CF7 one (working right) – The only thing is that the new one it’s not shown as the other one (with css) can you please help me pointing out what I have to do to make the form on top look exactly like the bottom one?

    Thanks!

    March 4, 2021 at 8:33 am #1285264
    corefocusgroup

    I had a problem with the MailChimp shortcode too. I had to go into my MailChip account and resave the form (toggle all of the visibility buttons for each field), then go to the Enfold panel and resave it, then delete the shortcode of the form page and then put it back again and save.

    March 10, 2021 at 10:33 pm #1287263
    Victoria

    Hi corefocusgroup,

    Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

    Best regards,
    Victoria

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