Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1278461

    Hi @Yigit
    the Menu is broken on MacBook Air with these data:
    “13,3” Display (33,78 cm Diagonal) native resolution: 2560 x 1600 Pixeln at 227 ppi
    Safari
    Big Sur”‘

    URL:
    jeroch-verlag.de

    Kind regards
    marcus

    #1278662

    Hi Marcus,

    I checked your site on a MacBook Air, but with different screen resolution (1440×900), I can’t see any problems on my end though. Could you post a screenshot of the problem please?

    Best regards,
    Rikard

    #1278758

    “There is an issue with firefox”
    “I checked it with Opera and there is no issue”
    You seem to be very generous with your customers lifetime.

    jeroch-verlag,de/screens/enfoldmacair.zip

    Marcus

    #1278975

    Hi Marcus,

    “There is an issue with firefox”
    “I checked it with Opera and there is no issue”
    You seem to be very generous with your customers lifetime.

    What exactly are you referring to?

    https://jeroch-verlag.de/screens/enfoldmacair.zip

    This link leads to a 403 page.

    Best regards,
    Rikard

    #1279071

    1: I refer to you your “supportstyle”
    You want me to be more clear?
    OK.
    I gave you the exact details of the device the issue is visible and you check with other parameters.
    This is not what i call support.

    2: The link works
    https://jeroch-verlag.de/screens/enfoldmacair.zip

    #1279156

    Hi Marcus,

    If we could, we would definitely check with the same exact system but sadly we do not have several laptops at hand with different configurations. That would be nice though :)

    That being said, I checked your website on the highest available resolution on my laptop which is 1920x1200px on Safari, Firefox, Chrome and Opera, however I could not reproduce the issue either.

    I will ask my teammates if anyone has a laptop with the same configuration as yours. In the meantime, could you please go to Enfold theme options > General Layout > Dimensions and increase “Maximum Container width” and check if that makes any difference?

    Regards,
    Yigit

    #1279164

    Hi Yigit,
    There are browser emulators on the market, arent there?

    Increased from 1310 to 1410px
    Marcus

    #1279362

    Hi Marcus,

    There are but the ones I tried did not make any difference.

    Did increasing container width helped on your end? Also, have you made sure that you are not zoomed in/out on your browsers?

    Regards,
    Yigit

    #1281375

    Yes, on 1410 the issue is gone but increasing the sitewidth sounds more like a workaroound than a proper solution, doesnt it?

    kind regards
    Marcus

    #1281487

    Hi,

    It is actually one of the solutions. The other one would be to decrease the size of the content but I think increasing the size of container is a more viable solution. Decreasing the size of the content could make it more difficult, for example, for visually impaired visitors to navigate :)

    Best regards,
    Yigit

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