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  • #1277397

    Hi Guys,

    Would be glad to get some support from you. On our search results page I would like to enable the left-sidebar. In Enfold -> Sidebar Settings i did already select the sidebar for all pages, but for some reason it doesn’t work on the search result page.

    Thanks in advance!
    Frank

    #1277928

    Hi Frank,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1278674

    Hi Nikko,

    Thank you for your response.

    Please find temporary Login URL in Private Content section.

    Best regards,
    Frank

    #1279432

    Hi,

    Thank you for the update.

    The search template in the site looks different and it has a search field with the id “algolia-search-box”. Did you install a plugin to modify the search template? (see private field)

    You may need to override the template file of the plugin and include the sidebar in it. Please check the search.php file in the parent theme folder for reference.

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
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