Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 3, 2021 at 10:39 am #1277301
    ComeAlivesorted

    Hi there

    I am using the Enfold Timeline element on one of my pages but recently it seems to have just disappeared from the front-end, it is still there on the backend but its just blank on the front-end. I tried de-activating all my plugins to find a conflict, and the timeline came back, but when I tried to single out which plugin is causing the conflict I cannot because every single plugin causes an issue (I have very basic plugins installed like Contact form 7, activity log, duplicate page etc), no matter which plugin I activate, it conflicts with the timeline element and the element disappears again, event Contact form 7.

    Surely this cannot be an issue on the plugin side? Login credentials included below.

    Please help. Thank you!

    February 4, 2021 at 8:29 am #1277622
    Rikard

    Hey ComeAlivesorted,

    Thanks for the login details. Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps.

    Best regards,
    Rikard

    February 8, 2021 at 11:01 am #1278598
    ComeAlivesorted

    It worked!

    Thank you Rikard, you’re a star. Quick one, from what I gathered, this should be fixed with the next Enfold update?

    Thank you

    February 8, 2021 at 5:53 pm #1278739
    Victoria

    Hi ComeAlivesorted,

    Glad you got it working for you! :)

    Yes, it should be fixed with the next update.

    If you need further assistance please let us know.

    Best regards,
    Victoria

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