Hi!
I have enabled comments on one post that is written by one of our authors. A customer commented and the author wrote an answer. Now to the problem: Everybody sees the customers comment. But the authors comment is not showing. Only if I am logged in to our site I see it. Both in admin and up front.
We want everybody to se all comments.
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.