Dear people,
in my backend under the cathegory Enfold/Theme update the following message is showen:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.
I installed the Envato Market WordPress Plugin to reconect the token.
This is what showed up next:
The OAuth Personal Token could not be verified. Please check that the Token has been entered correctly and has the minimum required permissions.
Additional Error Details:
Failed to query total number of items in API response.
Unauthorized
{“request_url”:”https://api.envato.com/v1/market/total-items.json”,”response_code”:401,”response_cf_ray”:”61638ed2fafddfe7-FRA”,”response_server”:”cloudflare”}
I need to know what to do to reconect the license with the theme
Thank you so much!
Hi Viviane,
Please make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
I tried logging into your site, but the login page doesn’t seem to be working.
Best regards,
Rikard
