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  • #1273795

    Hi,

    I have the api key correctly installed on the child theme on the backend but when google maps charges, an error appears on it: No Api Key.

    I don’t know what happens. Could you help me to fix this issue?

    Thanks in advance,

    Jordi

    • This topic was modified 3 years, 10 months ago by Empatica.
    #1274142

    Hey Empatica,

    You have the header.php file in your child theme, is it from the latest version too?

    Best regards,
    Victoria

    #1274236

    Hi,

    I deleted the header.php file from my child’s theme because I don’t use it yet. I clear the cache and the error continues.

    Regards,

    Jordi

    #1274571

    Hi Jordi,

    Thanks for the update. On which page are you using the Google Maps element? Please create a test page, or link to one where the actual element is used. Also please make sure that you are running PHP 7.2 or higher on the server.

    Best regards,
    Rikard

    #1275425

    Hi,

    The site runs PHP 7.3.

    I attach the url, user and password on the private content box.

    Thanks in advance,

    Jordi

    #1275608

    Hi Empatica,

    Actually, myEventOn is using Google maps too, I think it can be disabled somewhere. Please check the plugin’s settings.

    Best regards,
    Victoria

    #1275641

    Hi,

    It’s true. It was necessary to add de api key on the plugin’s settings.

    Thanks.

    Best regards,

    Jordi

    #1275734

    Hi Empatica,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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