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  • January 15, 2021 at 2:49 am #1272556
    smakarate

    When I add the video element from the content builder and paste in a youtube link a blank video box shows with no preview. If I remove the https and put http the video preview shows. However when you click the video to watch it you are given “An error occurred. Please try again later.” message int he video area from youtube.

    Copy and paste the link into a browser and the link works fine.

    Why is the video element not showing a preview with https?
    What is the error about?

    Side not: Previously loaded videos using https show the preview no issue but still have the playback issue.

    January 15, 2021 at 9:24 am #1272625
    Nikko

    Hi smakarate,

    Can you give us the link to the page mentioned? so we can check.
    Just post the link in private content, so it’s only visible to the moderators.

    Best regards,
    Nikko

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