Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1272452

    Hi there,

    I have followed the instructions for importing icons from Fontello into Enfold but when I try to import and select the ZIP from the media I get an error: “Couldn’t add the font because the server didn’t respond. Try to reload the page, then try again”.
    Can you please assist?

    Thank you,
    Lindsay

    #1272675

    Hey PrecisionTextiles,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1272799
    This reply has been marked as private.
    #1273080

    Hi PrecisionTextiles,

    Thanks for giving us admin access.
    The reason it’s not working is because PHP ZipArchive Extension is not installed or enabled, please enable this PHP extension in cPanel, or ask your hosting provider to enable this for you.

    As for the CSS code, I see this in your site:

    #top .woocommerce-loop-product__title {
        text-size: 16px;
        text-color: #79c143;
    }

    Please change it to:

    #top .woocommerce-loop-product__title {
        font-size: 16px;
        color: #79c143;
    }

    Hope it helps :)

    Best regards,
    Nikko

    #1273467

    Hi Nikko,

    Thank you, I got the icons working and the color change on the font but the size is still not changing…. Could you please help.

    Thanks again,
    Lindsay

    #1273550

    Hi Lindsay,

    You’re welcome.
    I have adjusted the code I gave and added !important:

    #top .woocommerce-loop-product__title {
        font-size: 15px !important;
        color: #79c143;
    }

    Please review your site :)

    Best regards,
    Nikko

    #1273772

    Thank you Nikko that did the trick!
    Have a great day and thanks again for all your assistance.

    #1273882

    Hi Lindsay,

    You’re welcome and we’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Error when importing Zip to Iconfont Manager’ is closed to new replies.