Send delivery to a different address not visible

Hi gattringerot,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi gattringerot,

Thanks for giving us admin access.
I have made some tests and I noticed that this is a caching issue.
If I’m logged in I could see the checkbox for Lieferung an eine andere Adresse senden and could see the form properly.
However, if I’m logged out there’s no checkbox for it.
Clearing the cache did not fix the issue but after adding this in Litespeed Cache > Excludes > Do Not Cache URIs:

/kasse-2/
/warenkorb-2/

The checkbox seems to show up even when not logged in.
Please review your site.

Best regards,
Nikko

Hi gattringerot,

I tried to check it again and I still see it showing properly on my end.
I have put the screenshot in private content. I used chrome in incognito mode to make sure nothing is cached on my browser.
What browser are you using?

Best regards,
Nikko

Hi Othmar,

I see, that’s really some weird issue.
Can you try to disable all plugins except for woocommerce? and see if this still occurs.
If it does not then try to enable the plugins one by one and check, start enabling first those that are woocommerce-related.

Best regards,
Nikko